Privacy Policy
Privacy Policy
Last updated: April 1, 2026
At Royal Optics, we respect your privacy and are committed to protecting your personal information in accordance with applicable privacy laws.
Information We Collect
We may collect personal information when you:
- Create an account or place an order, such as your name, email address, billing address, shipping address, and phone number
- Make a payment, which is processed securely by Shopify Payments, Stripe, or other authorized payment providers
- Browse our website, including information collected through cookies, such as IP address, device information, browser type, pages viewed, and website interactions
- Contact our Customer Support Team or communicate with us
We do not store full payment card details on our own systems.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about orders, shipping updates, returns, refunds, and customer support
- Send marketing communications where permitted by law
- Personalize and improve your shopping experience
- Improve our website, analyze performance, and understand customer behavior
- Detect, prevent, and address fraud, security issues, or unauthorized activity
- Comply with legal and regulatory obligations
Sharing Your Information
We may share your information with trusted third parties who help us operate our business and provide our services, including:
- Shopify, for store hosting and operations
- Shopify Payments, Stripe, or other authorized payment providers, for payment processing
- Shipping and logistics providers, for order delivery
- Customer support providers
- Email marketing and communication tools
- Analytics and advertising partners
- IT, security, and website service providers
- Professional advisers, where necessary
We do not sell your personal information.
Where required by applicable law, you may have the right to opt out of certain uses or sharing of personal information for targeted advertising.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete personal information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Opt out of marketing communications
- Opt out of certain data uses, where applicable by law
To exercise your rights, please contact us at:
We may need to verify your identity before processing certain requests, as permitted by applicable law.
You may opt out of marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, enhance your browsing experience, remember your preferences, analyze website performance, and support marketing activities.
You can manage cookie preferences through your browser settings. Depending on your location, additional cookie controls may also be available through our website.
Security
We use reasonable technical, administrative, and organizational measures to help protect your personal information.
However, no website, system, or method of electronic transmission is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Because we use service providers and technology platforms that may operate in different countries, your personal information may be transferred to, stored, or processed outside your country or region of residence.
When this happens, we take reasonable steps to ensure your personal information is handled in accordance with this Privacy Policy and applicable privacy laws.
Children’s Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes are posted means you acknowledge the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us at:
For more information about Shopify’s data practices, please review Shopify’s Privacy Policy: