Shipping Policy
Shipping Policy
Last updated: April 1, 2026
We currently ship to the United States, Canada, Australia, New Zealand, and selected international destinations.
Available shipping options, estimated delivery times, and shipping costs will be displayed at checkout.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and public holidays.
Custom-made or made-to-order items may require additional processing time. When applicable, this will be clearly communicated at checkout or in your order confirmation.
Shipping Times & Costs
Shipping costs are calculated at checkout based on the destination, order weight, and selected shipping method.
Delivery times are estimates only and are not guaranteed.
Delivery times may vary depending on the destination, carrier operations, customs processing, public holidays, weather conditions, peak periods, or other factors outside our control.
Shipping Options
Standard Shipping — Free Shipping
Estimated delivery time: 10–30 business days, depending on the destination.
Priority Shipping
Orders receive priority processing and handling.
Estimated delivery time: 7–20 business days, depending on the destination.
Free shipping promotions, when available, will be clearly displayed at checkout.
Customs, Duties & Taxes
For international orders, customs duties, taxes, import fees, or other local charges may apply depending on your country or region.
These charges are the responsibility of the customer unless otherwise stated at checkout.
Royal Optics is not responsible for delays caused by customs processing.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Please allow up to 48 hours for tracking information to become active.
Delivery Issues
If your package is marked as delivered but has not been received, please contact us so we can assist with an investigation.
If your order is lost or damaged in transit, please contact us with your order number and tracking details. We will assist you in accordance with applicable consumer protection laws.
Incorrect or Incomplete Addresses
Customers are responsible for providing accurate and complete shipping information at checkout.
Orders shipped to incorrect or incomplete addresses may experience delays, failed delivery, or return to sender.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.
Contact Us
If you have any questions about shipping or delivery, please contact us at: